Congratulations on setting up your new Safety 1st Subscription Training account!
You should have already received an email detailing your login credentials and company specific information. Here are some of the basics of how to manage your account to get you started:
1. How to add students: https://natasupport.zendesk.com/hc/en-us/articles/115009962147-How-do-I-add-a-student-
2. How to assign training: https://natasupport.zendesk.com/hc/en-us/articles/115005325628-How-do-I-assign-training-
3. How to edit a student's information:https://natasupport.zendesk.com/hc/en-us/articles/115013735968-Editing-A-Student-Profile
With your Safety 1st Subscription, you are allocated a maximum number of slots based upon your training contract. This number reflects how many student accounts you may create for your company. It is important to note that if someone leaves your company, you must mark them inactive before adding your new employee. The training system will not allow you to add employees past the maximum number of slots you have allowed.
Example: A company with a maximum number of 3 slots, may only ever have 3 student accounts active on their Student Management page.
NOTE: Once an employee is assigned a to a training slot, they may not be removed until they are no longer employed by your company or they are transferred to a new job role that no longer requires the training they have completed.
If you decide that you need a higher maximum for allowed students, contact firstname.lastname@example.org and we can discuss your contract.
Further administrative instructions can be found on our help desk or you may contact email@example.com and we will get back to you shortly.