The Safety 1st Training Center offers a new approach to training that focuses on employee learning and development rather than just simple compliance.
To help explain how this new approach works, we’ve defined some of the key terms and new features of the Safety 1stTraining Center below:
Course: A course is a single unit of learning within the Training Center (i.e. the Aircraft Marshalling Course) and can consist of multiple components. Each of the components within a course requires completion before credit for the course is achieved. The most common course components are:
- Lesson: The content that provides information to the student, typically an e-learning presentation.
- Exam: An online, multiple-choice exam designed to gauge the student's knowledge retention from the lesson.
- On-the-Job Training (OJT): Provided to the student by the company trainer on topics related to a course. An OJT Resource is provided within most courses and the trainer must certify that OJT training has been performed where applicable.
- Practical Exam: The practical exam is a final proficiency check to verify that the student has achieved the knowledge, judgement, and skills necessary to perform a given task. Not all courses require a practical exam, but those that do, include a Practical Exam Resource. Trainers must certify when practical exams are completed.
Recurrency: Recurrent training is important to maintaining a safe and knowledgeable workforce so most courses within the Training Center have an expiration date. To prevent a course from expiring students must remain current on the courses they have completed. Recurrency requirements are defined in the course descriptions for each course.
Course Track: The Training Center contains many courses, and the course track is the method of presenting and organizing those courses to the student. A course track serves as a map that guides students through the courses they need to complete. A default course track is provided for each job Role (i.e. the Professional Line Service Track [PLST] for the Line Service Role). Company administrators may also create custom course tracks that tailor a student's learning experience to the specific environment, equipment, and services at their location. There is no cost or limit on creating custom course tracks. Not only does a course track provide a simple ordering of courses, but it also allows administrators to create some freedom for students by placing courses in Blocks.
Block: A Block is a key component of a course track that allows administrators and trainers to manage student pacing within the system. A block is simply a group of courses that a student can access at a given time. They are ordered sequentially, meaning the student cannot begin the courses in Block 2 until all of the courses in Block 1 have been completed or access the courses in Block 3 until all the courses in Block 2 are completed and so on.
Role: A Role is a job that someone performs (i.e. Line Service, CSR, or Supervisor), The Role assigned to a student within the Training Center will dictate what course tracks are available to be assigned to the student.
Ratings: One of the most exciting changes to the new Safety 1stTraining Center is the use of ratings as opposed to a single certificate. Each rating has a set of required courses and the rating is automatically awarded to the student when those courses are completed. Some courses may be duplicated in different ratings (i.e. the Aircraft Marshalling course is a requirement for multiple ratings), but the student only needs to complete the course once. A student maintains a rating they have earned as long as the courses comprising that rating are not allowed to expire.
Certification Level: A student’s Certification level is a measure of their training and experience. There are three different certification levels: Basic, Intermediate and Expert. A student can advance in certification level by gaining additional ratings and time on the job.